CALYRONEX Returns Policy

At CALYRONEX, we are committed to ensuring your complete satisfaction with your purchase. If you are not entirely satisfied with your order, we offer a comprehensive returns policy to guarantee a seamless and professional resolution.

Eligibility for Returns

Products may be returned within 30 days of delivery. To qualify for a return, items must be unused, in the original packaging, and in the same condition as delivered. Returns not meeting these criteria may not be accepted.

Return Process

1. Contact our Customer Service team at [email protected] to initiate a return request.
2. Upon approval, our team will provide you with a Return Merchandise Authorization (RMA) number.
3. Securely package the item(s) and include the RMA number inside your package.
4. Ship the package to: CALYRONEX Returns Department, 123 Business Avenue, Suite 456, Commerce City, NY 12345.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Exchanges

If you need to exchange an item for a different size or color, please contact our Customer Service team at [email protected] to ensure the availability of the desired product.

Non-Returnable Items

Certain items are non-returnable and non-refundable, such as custom orders or items marked as final sale. Please review your order details carefully before completing your purchase.

If you have any questions or concerns, please do not hesitate to contact us at [email protected].